Ivana Žitnik is a Managing Director at EOS MATRIX Croatia with a successful career in the financial and legal sector. She is in charge of Compliance including Information Security, Complaints Management, DPO, Compliance, and Legal Affairs. Her role is focused on enhancing operational excellence, implementing regulatory requirements, and ensuring business stability and integrity.
Previously, as Head of Legal Collection of Secured Claims and Contracting at EOS MATRIX d.o.o. and Head of Workout at Addiko Bank d.d., she gained in-depth knowledge of NPL management strategies and the implementation of effective solutions in debt collection and receivables management.
Dedicated to raising compliance and operational efficiency standards in a dynamic business environment Ivana shares her knowledge as a participant and keynote speaker at numerous professional conferences and panels.
Ivana holds a law degree from the University of Zagreb and is active in numerous professional associations. Her extensive expertise encompasses strategic planning, crisis management, team leadership, and outstanding negotiation skills, enabling her to transform business challenges into opportunities for growth and optimization.